Warranty

Coverage that outlasts the punch list.

The Alberta New Home Warranty Program protects every home built by a registered builder. We've been registered for over twenty years.

Alberta New Home Warranty

Every NewLook home is covered 1-2-5-10.

Provincial-mandated coverage standing behind every door, roofline, and structural beam — administered through the Alberta New Home Warranty Program.

  1. 1Year

    Workmanship & materials

    Defects in labour and materials are covered for the first year — the period when most issues surface.

  2. 2Years

    Distribution systems

    Plumbing, heating, electrical, and ventilation are covered for two full years.

  3. 5Years

    Building envelope

    Water-tightness of walls, windows, and roof for five years — Calgary winters tested.

  4. 10Years

    Major structural

    Frame, foundation, load-bearing structure — a decade of coverage on the bones of the home.

More than the legal minimum.

The 1-2-5-10 framework is a floor, not a ceiling. We back our work with a direct line — your project manager's number, kept current after handover, for as long as you own the home. Most warranty calls turn into a conversation, not a claim.

For the technical details — coverage definitions, claim procedures, dispute resolution — visit the Alberta New Home Warranty Program at anhwp.com.

FAQ

Warranty questions

  • One year on materials and workmanship. Two years on plumbing, heating, electrical, and ventilation distribution systems. Five years on the building envelope (water-tightness of walls, windows, roof). Ten years on major structural defects (frame, foundation, load-bearing structure). All administered by the Alberta New Home Warranty Program.
  • Call us first. The vast majority of warranty calls turn into a same-day conversation and a tradesperson back on site within the week — no paperwork required. If a claim does need formal process, we walk you through ANHWP's procedure together.
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